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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Bomberry

March 11, 2024

5  out of  5 rating by Sara Bomberry
"Ryleigh from State Farm in Olean was super fabulous to work with.She made our transition to State Farm painless and I enjoyed our conversation as well.Thanks so much! Look forward to the peace of mind from this company"
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Haley Terhune

March 1, 2024

5  out of  5 rating by Haley Terhune
"Staci at State Farm is the best insurance agent I’ve had! She’s so caring and helpful whenever you need it. You can definitely tell she cares about her job and making people happy. Thank you Staci!! :)"
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Becca Ortiz

February 29, 2024

5  out of  5 rating by Becca Ortiz
"Ashlyn at State Farm has been sooo helpful to me! When I noticed my insurance went up, she helped me find a way to lower it while still having good coverage. Anytime I need help or have question, State Farm is always there. :)"
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Susan Stevenson

February 14, 2024

5  out of  5 rating by Susan Stevenson
"Love my new State Farm Agent and staff. They are checking with me on my coverage and have been really easy to work with! Any questions I have are answered in a timely manner and they get me the documents I need right away I really appreciate working with them!"
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Joseph Cunha

February 1, 2024

5  out of  5 rating by Joseph Cunha
"If you’re looking for an agency that just isn’t collecting premiums, that actually gets to know you and your insurance needs, this is the place! MiKayla would love to earn your business, give her a call."
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Lisa Anderson

January 20, 2024

5  out of  5 rating by Lisa Anderson
"Today I had the pleasure of talking to Mikayla she answered all my questions was very helpful. This is a wonderful office and wonderful professional people."
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Anthony Fairchild

January 19, 2024

5  out of  5 rating by Anthony Fairchild
"Great service personable yet professional pricing was amazing everything was made easy for my you Commercial automotive policy thank you again"
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Tom Arnold

January 18, 2024

5  out of  5 rating by Tom Arnold
"Staci and MiKayla were great to work with and saved about $50 per month on insurance for 2 cars."
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Caroline Painter

January 9, 2024

5  out of  5 rating by Caroline Painter
"Staci and her staff were very pleasant, knowledgeable, and efficient. I had insurance for my new business in 2 days! Thanks ladies!"
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Nathan Frederico

January 5, 2024

5  out of  5 rating by Nathan Frederico
"Great agency! With a diverse portfolio we run into all types of things and Staci and her team always make sure we are covered! They are always only a phone call or email a way with an answer or solution!"
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Tim Zerfas

January 2, 2024

5  out of  5 rating by Tim Zerfas
"Great insurance agent to work with. It's nice to sit down with somebody when it comes to insurance. Feels like we're getting a good deal too."
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Christopher Klice

December 18, 2023

5  out of  5 rating by Christopher Klice
"I came to Staci Welau for business insurance, and worked with ashlyn on my policy. It was extremely easy for me to explain the current situation and what i wanted covered, and within a short time she had a quote for me that was well suited to the task and a fair price. I would also like to commend the answer to my question about discounts for paying in full, saying they focus on the best price for everyone. That is how business should be done, and makes me confident in their business practices. They were also very accomodating with my busy schedule, offering multiple communication methods and not minding delays in my response. I don't hesitate to recommend approaching them for any needs."
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Taylar Schermerhorn

December 18, 2023

5  out of  5 rating by Taylar Schermerhorn
"I've had the pleasure of working with this State Farm Agency for some time now, and I must say, my experience has been nothing short of exceptional. One of the standout factors has been the remarkable service provided by their account representative, Ashlyn. Ashlyn is an absolute gem in the insurance industry. Her dedication to ensuring that every client receives personalized attention is truly commendable. She goes above and beyond to understand specific needs, patiently answering all questions and offering comprehensive guidance through the complexities of insurance policies. Her professionalism is matched only by her warmth and genuine care for her clients. Ashlyn takes the time to build a relationship beyond just being an insurance agent. Her ability to listen attentively and provide tailored solutions speaks volumes about her expertise and commitment to customer satisfaction. Every interaction with Ashlyn has been an absolute pleasure. Her knowledge of State Farm's policies and her willingness to explore options that best suit individual circumstances make her an invaluable asset to this agency. I highly recommend this agency, not just for their quality insurance products but primarily for having a stellar representative like Ashlyn who makes navigating insurance policies a stress-free and enlightening experience. Thank you, Ashlyn, for your outstanding service and dedication to your clients' needs."
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Jessica Martin

November 8, 2023

5  out of  5 rating by Jessica Martin
"Staci saved me so much money on house insurance - plus was quick and very efficient! I would always recommend her and her team to anyone looking for any type of insurance coverage."
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Patrick Burkhamner

October 31, 2023

5  out of  5 rating by Patrick Burkhamner
"This is my first time having car insurance. State Farm has made it very easy with everything I needed. Making payments has never been easier with the mobile app."
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Karl Rowland

October 30, 2023

5  out of  5 rating by Karl Rowland
"I was having a hard time finding a affordable insurance policy, my sister has State Farm and loves them, so I thought I'd give them a call. I was given a good policy and price and was treated with the upmost respect. I with definitely recommend them. 👌"
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Ashtin Gilliland

October 30, 2023

5  out of  5 rating by Ashtin Gilliland
"The best service and amazingly quick feedback!"
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Ashley Leederman

October 30, 2023

5  out of  5 rating by Ashley Leederman
"Wonderful customer service. Great communication and very dependable!"
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Jesse Babb

October 26, 2023

5  out of  5 rating by Jesse Babb
"I have been with State Farm for over 10 years, for the first 7ish years I don't think I ever actually met my agent..just whoever was at the desk when I went in, when Staci took over my account when my previous agent retired, she called me to introduce herself....made an appointment to meet with me, and I get calls and texts periodically checking in! Staci's office is always a pleasure to visit! All the girls are super nice and helpful. Plus the office is always decorated and smells amazing!"
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Courtney Cradduck

October 24, 2023

5  out of  5 rating by Courtney Cradduck
"Today I had problems with my old insurance company so I decided to call Staci! She was a TREMENDOUS help! It was so easy to set up my full coverage car and renters insurance! On the phone she was very personable, she has such a great personality! I actually enjoyed talking and setting up my insurance which doesn’t always happen that way with other insurance companies! She was fast with setting everything up as well! Definitely recommend State Farm. Progressive wanted to give me a $700 deductible! State Farm is SO much better and my insurance every month is a lot cheaper! Please go to Staci! She’s ready to answer any of your questions and is very helpful! :)"
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Brandon Newby

October 24, 2023

5  out of  5 rating by Brandon Newby
"I absolutely love that I can have any questions answered very quickly (during business hours of course) I have never had any problems and love all the savings I can get with safe driver etc. I'm very happy I would give 10 stars if I could! Thank you!"
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Debbie Hall

October 4, 2023

5  out of  5 rating by Debbie Hall
"We are extremely happy with the service we received. Everyone went above and beyond to make sure we got the best rates and that we were satisfied. Definitely recommend others coming here for their insurance needs."
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Terry Burt

September 14, 2023

4  out of  5 rating by Terry Burt
"Very good service, and friendly agents."
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Lonnie Farrington

September 14, 2023

5  out of  5 rating by Lonnie Farrington
"Very attentive, quick responses to questions and request! Very friendly and helpful staff!"
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Robert Patterson

September 13, 2023

5  out of  5 rating by Robert Patterson
"Everyone was very helpful and smiling and professional and answered any questions I had about the process and they were very very helpful with helpful with setting up the online services that the bank offers"